Hot off the press
SRO DICIPLINARY BULLETINS:
Investment Dealers Association ... Disciplinary Bulletins
[Disciplinary Bulletins detail the outcome of hearings involving Member firms or investment professionals registered to work at IDA Member firms. They are released to the public. They include the particulars of the case and resulting penalties.]
Mutual Fund Dealers Association .. Hearings & Disciplinary Notices
The Investor Awareness Project is an informal association of fee-only financial advisors. Our aim is to bring investor issues to the attention of various Canadian Securities Commissions as well as the broader investment community.
Please visit the "Show Me The Return" web site and consider signing the online petition.
Also see the:
Performance & Benchmark Calculator
British Columbia Securities Commission
Investor Watches and Alerts teach you about some of the risks associated with particular investment products and practices.
If you would like to subscribe to investor alerts, sign-up for BCSC subscription services.
Simple forms for fund fees planned
JANET MCFARLAND - Globe and Mail,
Regulators will release a proposed new rule in June requiring everyone who sells mutual funds to give investors a simple form detailing all the sales fees they are paying, Ontario Securities Commission chairman David Wilson said yesterday.
Mr. Wilson said a prototype point-of-sale disclosure document, which has been developed by securities and insurance regulators, is only two pages long and will explain all key information about mutual fund or segregated fund products - especially their fees and commissions.
"This kind of plain-language disclosure will make the investment options easier to understand," he said yesterday in a luncheon speech to the Economic Club of Toronto. Mr. Wilson said the concept of protecting investors by requiring full disclosure of investment features has been "seriously, perhaps fatally, compromised" because the disclosure is so complex that investors don't read it or understand it.
"Let's be honest," he said. "We regulators have permitted excessively lengthy and complex disclosure to become the order of the day."
He said regulators tackled the problem of unclear mutual fund disclosure in the mid-nineties by mandating the creation of new simplified prospectuses that were supposed to be easier for mutual fund investors to understand. Today, he said, a typical simplified prospectus is 80 pages long and "usually goes straight to the blue box."
"Here's an example of how legislators, regulators, lawyers and accountants let the disclosure-based regime get out of control," he said.
In his speech yesterday, Mr. Wilson said the regulatory system is biased against small, retail investors, so it is the role of regulators to protect their interests.
He said public companies are well organized with "virtually unlimited resources" to get their points of view across to regulators and governments, and are assisted by well-funded lobby groups. Corporate lawyers and accountants "earn their keep" by serving these clients, so they become "a more subtle, but omnipresent, advocacy group" for business, he added.
"In my own experience, I've learned it's too easy for investor opinion to be drowned out by the well-financed voices of others," he said.
Also yesterday, Mr. Wilson said the OSC expects to have its new scam unit up and running by June to combat pump-and-dump frauds and work to shut down boiler rooms. A particular target will be Internet scams in which investors are lured to invest in penny stocks by spam e-mails.
By Investment Executive Staff,
More than half of Canadian boomers don’t have a written financial plan, with 21% indicating that their plans are “in their head”, while 34% admitted that they don’t have a plan at all.
That’s according to a survey of Canadians between the ages of 45 and 60, conducted for BMO Financial Group by Ipsos Reid.
In fact, when it comes to retirement planning, 22% said they are “hoping for the best”.
The survey uncovered that Canadian boomers prefer to spend their time planning other activities, rather than planning for their retirement -- 49% of boomers spend more time planning their exercise, 47% planning their diet, 46% planning renovations, 43% planning travel and 33% spend more time planning their car maintenance than planning their retirement.
Yet, in previous BMO-Ipsos Reid research, 91% of Canadian boomers agreed that having enough money for retirement requires a lot of planning and advice.
“While boomers acknowledge that planning is important, it appears that most are reluctant to plan for something that is perceived to be so far down the road, especially when they have many other priorities to deal with,” said Judy Thomson, director, sales, BMO Mutual Funds, in a news release.
According to the survey, Canadian boomers intend to spend fewer years in retirement -- 33% said they expect to spend less than 10 years in retirement and 19% said 10-15 years. Only 18% said they think they’ll spend 20 years or more in retirement.
“It’s fair to conclude that having a shorter retirement likely means boomers will need less money to fund that time of their lives. However, if they want to take control over their retirement destiny, boomers need to act now and develop a retirement plan,” said Thomson.
Additional findings of the survey include:
It's checkup time for your portfolio -- and adviser
Rob Carrick, Globe & Mail
The biggest financial mistake you make in 2007 could be to assume everything's great in your portfolio just because you have an investment adviser and the markets are coming off a great four-year run.
If you can find a spare 30 minutes or so, grab some of your account statements from the past year and do a quick review to make sure both your portfolio and your relationship with your adviser are in good shape. What should you be thinking about? Here are 10 potential points of contention.
1. You haven't heard from your adviser in more than a year.
This is a strong signal that your adviser doesn't give a damn about your account, maybe because it's too small (this is very likely if the total value is less than $100,000), or at least that your adviser is taking your business for granted. Call your adviser and say you want an update meeting either in person or on the phone.
2. Your adviser has done nothing to help you understand how your portfolio is doing.
Forget about monthly or quarterly account statements -- they're close to useless for gauging how your investments are doing. What you want to know is, first, whether your returns are sufficient to meet the financial goals you and your adviser have worked out and, second, how your returns compare with benchmark stock and bond indexes.
3. Almost all your portfolio is in Canadian stocks and bonds.
The Canadian market has risen close to 50 per cent in total over the past three years, which is both outstanding and unsustainable. Smart advisers have been taking profits generated in the Canadian market and using them to build client exposure to the rest of the world, including the
4. You own principal-protected notes in your portfolio.
PPNs offer exposure to the stock market and commodities, and a guarantee that you'll at least make your money back on maturity in three to five years or so. The problem is that they're more of a benefit to advisers than investors. The commissions can be juicy, while the fees that undercut the returns that PPNs generate can be high. Plus, those fees are poorly disclosed. Bottom line: PPNs are the lazy adviser's way of addressing the concerns of a risk-averse client.
5. You own mutual funds sold with a deferred sales charge.
This may be somewhat controversial, given that DSC funds are entirely legitimate and sometimes defensible. They're also yesterday's way of selling funds. With a DSC fund, you buy funds at no cost but are subject to an unacceptable limitation on your freedom through redemption fees that apply if you sell in the first six years. Advisers are waking up to this and increasingly selling funds with a tiny sales commission of 1 to 2 per cent, or no commission at all.
6. You own mutual fund wraps.
Wrap programs using mutual funds are instant portfolios that are customized for various types of investors. They're costly to own in too many cases, the performance is often lame and -- pay close attention here -- they're sometimes more lucrative for advisers than plain old funds. Fund wraps are nifty products for the financial industry, not for investors.
7. You own second-rate bond funds.
Investors need exposure to bonds in their portfolios, and the easiest way for many of them is to use a bond fund. All fund families have bond funds, but the vast majority of them are underperforming dross. Don't let your adviser stick you with one of these rejects.
8. You own more than eight to 10 mutual funds.
Smart investment advisers say it's not uncommon for new clients to come in with portfolios with well more than a dozen mutual funds that were chosen by a previous adviser. That many funds suggests an adviser who chases trends, lacks conviction in the funds he or she chooses and doesn't understand that there is such a thing as overkill when it comes to diversification.
9. You're in a fee-based account and your all-in-one fee is much more than 1 to 2 per cent.
With a fee-based account, you pay a set percentage of your assets instead of fees and commissions associated with the buying and selling of investments. There's an appealing level of clarity with a fee-based account, but don't overpay for it. Seven-figure accounts should be in the range of 1 per cent, medium accounts in the 1- to 2-per-cent range and small accounts of about $100,000 a little above that.
10. All you've ever gotten from your adviser is a list of mutual funds to invest in.
Reputable advisers will tell you that selling investments is just a small part of what they do. Other services include retirement, tax and estate planning, and acting as a financial sounding board. Not getting these benefits? Then you're losing out, a great four-year run for the markets notwithstanding.
FPSC unveils new competency standards for CFPs
In an effort to further define the responsibilities of financial professionals, the Financial Planners Standards Council has released a new Professional Competency Profile, which outlines the gamut of core capabilities required of all certified financial planners.
Available on the FPSC's website (www.cfp-ca.org), the 47-page profile, which includes an overall competency matrix, is designed for a target audience of seven specific groups: current CFP licence holders; those coming into the profession; the public; financial services employers; education providers; complementary professionals such as accountants; and other advisors in the financial services community who are not CFP holders (e.g., stock brokers, personal bankers, insurance agents, etc.).
FPSC acting president and CEO Cary List says this latest initiative sets the bar and provides a new framework upon which the CFP examination — the hallmark of the CFP professional standards program — will be based. Beginning in November 2007, the twice-annual exam will be fully "competency-based," combining its accredited, educational programs with the new Competency Profile, which will replace the current training syllabus.
"The CFP exam syllabus was more knowledge-focused," explains List. "It talked about what somebody has to know. But the problem with what somebody has to know is it doesn't necessarily mean that they're competent, or that they can do what their clients expect of them."
Although the additional training component is not a radical change, List says the examination process is a natural progression toward further professionalism in the industry, as candidates will be expected to demonstrate their ability to apply that knowledge in an even more obvious manner.
Some of the core competencies as outlined in the profile include collecting both quantitative and qualitative information required to develop a financial plan; identifying potential opportunities and constraints; and assessing information to formulate strategies. Each of these competencies then flows through the various channels, or six fundamental elements, of financial planning, including estate planning, retirement planning, tax planning, risk management, asset management and financial management.
Demonstrating competence as a CFP is not just about possessing knowledge, notes List. "Competence is the ability to perform specific job-related tasks and have the requisite professional skills — those sort of less tangible or more generic skills that help to ensure that those tasks are actually being performed appropriately. And, of course, all of the underlying knowledge that is needed to ensure that all of those tasks are being performed appropriately."
The six-hour CFP exam, held twice a year, is broken into two three-hour (morning and afternoon) sessions. Accredited education is provided in about 70 places across the country and is offered nationally through the Canadian Securities Institute, the
York University Atkinson School of Administrative Studies tax professor and associate dean Joanne Magee supports the new offering as a critical component to her educational platform. "The CFP Professional Competency Profile is very comprehensive and will be a useful tool for educator and students. I am certain that we will refer to it frequently as we prepare students for the financial planning profession."
Filed by Heidi Staseson, Advisor's Edge, heidi.staseson@advisor.rogers.com
ROB CARRICK, Globe and Mail,
Carrick's first rule of investing: The cuter the investment industry gets in developing a product, the warier you should be about buying it.
With that warning out of the way, let's get up close and personal with one of the hottest and cutest investment categories of the moment, wrap accounts. Wraps are prefab portfolios of mutual funds designed to suit investors with various needs and objectives. There are conservative wraps for investors who want income, aggressive wraps for investors who want to grow their money and there are balanced portfolios that try to accomplish a little of everything.
In theory, wraps make some sense. They offer the simplicity of one-stop portfolio-building, and they can provide value in the process through which clients are matched up with an appropriate mix of investments. There's also a benefit in that the wrap managers have presumably found an eclectic group of funds to bundle together.
The problem with wraps is that they're too cute, which is to say they're mostly about using glossy packaging and puffed-up verbiage to hide an apparatus designed to generate income for advisory firms and fund companies. More income, as it happens, than mutual funds provide.
This is important context for understanding why wraps are hotter than funds these days. The data crunchers at Investor Economics tell us that wraps have grown in assets by a compound average annual 26.8 per cent over the past three years, compared to 10.7 per cent for mutual funds alone. In dollar terms, wraps have grown to $126-billion from $53-billion in 2000.
Strictly on their own merits, wraps don't deserve to have grown in popularity like this. Savvy advisers and do-it-yourself investors can easily create portfolios that cost less to own than wraps and deliver returns that are as good or, and this is no stretch, better.
So why are wraps such hot stuff today? Let's look at four reasons, each of them framed in a way that will help you ask the right questions if your adviser urges you to invest in a wrap.
1. Fees paid to the adviser
There's simply no doubt that one of the reasons why wraps are so popular today is that they frequently, though not always, offer fatter compensation to investment advisers than 99 per cent of mutual funds.
Here's the deal. When advisers sell funds, they and their firm receive ongoing monthly payments from fund companies to pay for client service. These so-called trailing commissions are a big part of the costs that mutual fund companies lump into the expenses they charge against their fund returns, and they typically amount to 1 per cent of the money you've invested in equity funds per year and 0.5 of a point for your holdings in bond funds.
Now, imagine you're a fund company with a new wrap program that you want advisers to sell. One way to get some traction would be to offer a juicier trailer. Thus we have many wraps paying trailers of 1.25 per cent and a few that pay 1.5 per cent.
These turbo trailers raise a question: Are you being put in a wrap because it works the best in helping you reach your financial goals, or because it pays your adviser a premium? Don't hesitate to ask this question of your adviser. A diplomatic way to put it: Does the wrap you're recommending offer a higher-than-usual trailing commission and, if so, what advantages are there for me, the client, versus the many alternatives with lower trailers?
2. Work done by the adviser
A big part of the work a financial adviser can do for you is to assess your needs as an investor and then select funds or other investments to help you achieve your goals. Over the years, an adviser should regularly monitor the portfolio to ensure that the various components are in the right balance, and that the funds in the portfolio continue to be productive.
Wraps do most of this work for the adviser. They typically provide the means to quickly size up the kind of portfolio a client should have, and then serve up that portfolio on a plate. Through automatic, continuing portfolio rebalancing, wraps keep stocks, bonds and cash in the right proportion.
Given this lightened workload, the extra-generous trailer paid by fund companies to advisers selling wraps is almost a scam. How can advisers justify it? There's only one way, which is to provide true financial planning services that might include advice in areas like taxes, estate planning, budgeting and debt management and such.
If your adviser recommends a wrap, then, an obvious question is: “What will you do to justify the premium compensation you'll be receiving?
3. Performance
There's just no point in buying a wrap unless the performance is equal to or better portfolios of individually selected funds or stocks and bonds. And yet, wraps vary widely in quality from out and out junk to pretty darn good.
The difficulty in assessing wraps for investors is that the marketing material for wraps can imply they're buying a premium product that presents a smarter choice than mere mutual funds. Truth is, funds are often the smarter choice.
Sometimes, wraps have too many funds mixed together in a way that short-circuits the usual benefits of diversification. The underlying funds themselves are usually defensible choices, but you can't call them the best of breed in most cases because they're typically chosen from the biggest fund families and rarely from smaller blue-chip firms.
Never buy a wrap without first asking your adviser to document how returns have compared in the past to an appropriate blend of benchmark stock and bond indexes, and to portfolios of top individual equity and bond funds. That way, you'll have a solid basis of comparison for wraps like TD FundSmart Managed Balanced Growth Portfolio, which has parlayed investments in a stunning 15 different global and Canadian equity and bond funds into returns for the past one- and three-year periods that were below average in the category of global balanced funds with an emphasis on stocks.
4. Fees for the wrap
Wraps for the most part are more expensive to own than mutual funds, and you can blame those supposed value-added features that separate wraps from funds. The new Meritage portfolios from Altamira Investment Services are typical in that the management expense ratio reflects a premium above the weighted average MER of the underlying funds.
“The difference enables us to provide investors and advisers with several value-added services including fund selection, monitoring, and rebalancing . . . and high-quality support tools, such as fund fact sheets and the website (meritageportfolios.com),” Glenn Cooper, Altamira's director of communications, explained in an e-mail.
These value-added services are integral to the wrap experience, but you have to question their worth because the cost will reduce your returns below what you could make in the underlying funds chosen separately.
Wrap fees are actually worse than they've been portrayed here so far. The underlying mutual funds in a wrap are usually a special variant that have extra-low MERs and are reserved for institutions and high-net-worth investors. So while the firm offering the wrap is getting a discount on the underlying funds, it's charging a premium to investors to own the whole enchilada.
With respect to your adviser, never buy a wrap without first getting a comparison of how the ongoing ownership costs — the MER, in other words — compares with owning a portfolio of funds. Remember, any MER premium in a wrap comes out of returns that would otherwise go to you, the investor.
By now, you should understand that wraps are a hot seller today because they're so lucrative to fund companies and advisers, and because they're cunningly packaged to make investors think they're getting something special. In many cases, they're not.
Those high fund fees are advisers' golden handcuffs
by Rob Carrick,
Canadian investors are about to hear an explanation of how it is that they're paying what could be the highest mutual fund fees in the world.
The annual conference of the Investment Funds Institute of Canada began yesterday and the issue of fees will have to be addressed by industry executives. That's because an international academic study released in draft form this summer said that this country has the highest mutual fund fees of 18 industrialized nations that were examined. Finally, we're tops at something besides hockey.
The fund industry looks bad in this study, but it knows the fee issue doesn't have much staying power in a market where demand for lower fund costs is close to non-existent. What gives? The usual explanation is that investors just don't seem to care about the cost of owning mutual funds, which is true but forgivable when you consider that most people don't actually choose their own funds.
In reality, most of the money flowing into mutual funds has been sold to individual investors by advisers. If you're angry about high fund fees, blame these guys for aiding and abetting the fund industry.
Investment advisers should care a lot about fund fees, given how they erode the returns of clients. But while there are undoubtedly some individual advisers who are fee-aware, the profession itself has allied itself with the fund industry and not with clients on the matter of fees.
You could say the fund industry buys the loyalty of advisers. Embedded in the cost of owning almost all mutual funds is a stream of cash that fund companies pay advisers for continuing client service. It's called a trailing commission and it typically accounts for one percentage point of the management expense ratio on equity funds and 0.5 points on bond funds.
How can advisers be critical of high fund fees when the trailing commissions they receive are a contributing factor? It's simple -- by being straight with clients about the price of advice and how it differs from the various administrative costs of running a fund.
Advisers in this country are a bizarre bunch in some ways. On one hand, they take understandable pride in their expertise and ability to provide services that can truly improve the lives of their clients. On the other, too many of them act all shifty when it comes to disclosing the fees they charge clients.
Partly, this is a response to those foolish investors who expect to get investment advice for little or nothing. But it's also because the advisory profession hasn't got its act together enough to say to clients, "We are skilled professionals who meet high standards for accreditation and ethics, and we deserve proper compensation for our services."
If advisers were more forthright about the fees they receive, then they would be on much firmer ground for acting as low-fee advocates on behalf of their clients. If advisers ever did speak out, you can bet fund firms would listen.
Advisers are the fund industry's sales force and, to be brutally honest, they're also considered the true client by many fund companies. In fact, big fund firms keep teams of salespeople around called wholesalers who have the job of chatting up individual advisers and getting them to sell the company's products. Individual investors? They hardly seem to register with some fund companies.
The problem with advisers isn't just that they're silent on fees, even when speaking out would be in the best interest of clients. It's also that advisers and their firms too often act as if fees are a triviality that matter only to media nags.
Low fees alone do not recommend a fund, but they are a key factor in paring a shortlist down. Given a group of funds with roughly similar performance, it makes good sense to look twice at the ones that are less costly to own.
And yet, the research used by advisers to help them choose funds is immersed in jargon like alpha, beta and "bottom up" versus "top down" investing strategies. You almost never see any analysis that right up-front takes on the question of how much a fund charges in fees, and whether the money is earned on a consistent basis.
Advisers themselves shun low-fee fund companies because they don't ante up the same juicy trailers as the big boys. There are other ways for advisers to top up their compensation from clients, but it's easiest to throw money at the big, high-fee companies.
There's no doubt some advisers will read this column and snort that this Carrick fellow obviously knows nothing about how their business works. What I know for certain is that advisers need to be seen more as defenders of the interests of investors and less as mere sellers of investment products. Speaking out against high fund fees would be a good start.
Profs stand by fund fees research: Notes make it clear that Canadian investors pay more
By Jonathan Chevreau, September 7, 2006, National Post
Canada's mutual fund industry intends to issue a belated response to a draft version of a controversial academic study that says Canadian fund fees are higher than 17 other developed nations.
However this supposed "rebuttal" (if that's the relevant word) won't come until the end of this month, according to the Investment Funds Institute of Canada. In the meantime, several documents flying through cyberspace shed more light on the methodology used in the study, "Mutual Fund Fees Around the World."
In response to feedback by Canadian commentators, professors Ajay Khorana, Henri Servaes and Peter Tufano are circulating two pages of explanatory notes on Canadian fund data.
They clarify the study was not of the Canadian fund industry per se "but rather includes Canada in a sample of 18 developed countries. We took as much care as possible to make sure that all of our data was consistent ... the source of our Canadian data is Morningstar Canada."
The notes appear to dash any hopes the industry may harbour that the final version of the report might make Canadian fees look less egregiously high.
Because the actual level of various types of sales charges are not always included in Morningstar data, the report's authors "suspect that our failure to measure Canadian fund sales charges could underestimate fees in Canada."
The profs also quash the argument they might have "double counted" front and rear load sales charges. "We used a similar methodology and a similar holding period across all countries."
They also confirm the report does not include "seg" funds, which are a type of guaranteed mutual fund sold by life insurance firms. Management Expense Ratios (MERs) on Canada's segregated funds tend to be notoriously on the high side. So here, too, the study actually errs on the side of understating Canadian MERs, rather than overstating them as the industry would prefer the public believed.
Next, the profs tackle the objection their calculations include payment for "advice" in Canada. As we noted here in August, a big reason Canadian MERs are so high is that advisors receive annual "trailer" fees of 0.5% to 1% (or even 1.15% at certain bank no-load fund outfits).
The professors say they did factor in trailers but did the same elsewhere. "In the U.S. 12b-1 fees and loads are used to compensate brokers for providing advice. We feel that our comparisons are therefore appropriate from country to country."
Here again, far from overstating Canadian MERs, the methodology may have allowed Canada's fund industry to catch a break.
The professors note that where consumers pay wrap fees or pay fees directly to financial advisors, "we cannot observe them and therefore they are not included in our analysis."
They then make the comical (to me, at least) suggestion that "if Canadians pay more for advice, one would expect they would experience greater performance or satisfaction, which we do not study in our research."
The profs close with a reference to a section of the report entitled "a tale of two North American neighbors," which relates the difference in MERs between otherwise identical Fidelity Japan Funds sold in Canada and the United States.
The U.S. version charges a management fee of 0.69%, an expense ratio of 1.02% and does not charge any load. The Canadian version charges a management fee of 2%, an expense ratio of 2.69% and an unreported "low sales charge."
While IFIC gets its act together, independent fund analyst Dan Hallett continues to do damage control on its behalf. Late Tuesday Hallett e-mailed financial advisors his critique of the report, entitled "Are Canadian fees excessive?"
In it, he tackles some of the tricky methodology issues raised by the study. In a minor quibble, Hallett says a 2003 Morningstar Canada study found the average Canadian mutual fund had an MER of 2.44%, or 0.2 percentage points lower than the one cited by the international study. Even so, Hallett concedes "no doubt, management fees and other expenses charged by Canadian mutual funds are high."
Further, he adds, 40% of our MERs are paid to financial advisors and their dealers. Conversely, "U.S. funds are very cheap. If measured on a dollar-weighted basis, Canadian MERs are about double the sub-1% fees of U.S. funds (before controlling for fund type and advisory fees)."
It will be fascinating to see how IFIC spins its analysis, which no doubt will contain the usual litany of excuses: excess regulation, French translations, the GST and of course that old reliable, economies of scale.
What seems in little doubt is that when the study is finally put to bed and dissected, Canada will retain its world-beating MER status. The only question is whether it will beat the rest of the pack by a nose or by several horse lengths.
Mutual fund firms promise fee answers
Canadian mutual fund companies plan to answer claims of having the highest fees by far in the world.
Members of the Investment Funds Institute of Canada agreed Tuesday to contact American and British researchers about their attempt to explain differences in the cost of selling and managing funds in 18 wealthy countries.
"We will make a full public response by the end of September," said fund-industry spokesperson Susan Yellin. "We realize it's an important issue."
Tongues have been wagging since news reports brought the incomplete research to public attention, and awakened interest in a Canadian researcher's earlier attempt to explain big differences in Canadian and
Some Canadian observers suspect figures in the latest international study are exaggerated, but do not dispute that our fees are substantially higher and that small investors suffer if they blindly pay too much.
One reason is that Canadian funds build in an annual cost for compensating sales advisers, whether they offer advice or not. These payments can be four to five times higher than in the
Authors of the new report calculate the all-in cost of holding a mutual fund — including sales charges that some funds levy when money is withdrawn after just five years — would amount to 4.66 per cent of an investor's assets per year. This, they say, compares with 1.68 per cent a year in the
The researchers have denied critics' claims of double-counting on sales charges as of the end of 2002, leaving out sales charges on U.S. funds or including higher-cost funds in Canada that guarantee a refund of capital lost after 10 years, or at death. But the researchers are redoing their estimates of average fees to take into account differences in fund size. "We are currently re-estimating our results using a value-weighted approach, but do not yet have the results," says Peter Tufano, senior associate dean of the
A researcher for Morningstar
In the draft report titled Mutual Fund Fees Around the World, Tufano and two associates observe that "
Such an analysis was attempted in an earlier Canada-U.S. comparison done by economist Karen Ruckman, now with the
Other factors would include our goods and services tax and the burden of registering in 13 provinces and territories instead of having a single national regulator. But Ruckman agreed in an interview that higher annual compensation for sales reps is the biggest factor, and that the higher compensation may encourage advisers to recommend costly funds to the detriment of clients.
Ruckman reported in her study that the average management expense ratio among 1,455 equity and balanced funds in
Glorianne Stromberg, a retired securities lawyer who wrote major reports on mutual funds, suspects fees would fall if Canadians could buy
Eric Kirzner, a professor of finance at the Rotman School of Business in
James Daw, CFP
Investors need to know how well they're doing
Ellen Roseman,
Bye-bye, CIBC Investor's Edge.
You were my online broker and you were convenient. But you gave me few tools to use to measure my performance. So, I'm moving on.
I've found another online broker that will tell me the cost price of each security, the gain or loss since purchase and the annual rate of return on my portfolio.
Is that too much to ask?
I need to know how well I'm doing. And I wanted you to help me.
Rob McLeod, a CIBC spokesman, says online clients can use a portfolio tracker at the site.
"We have five portfolios available, each capable of holding a maximum of 10 securities," he added.
But that's a pretty small number. Once you get past 10 securities, you can no longer see the return on your whole portfolio.
And it's your responsibility, not the broker's, to do the work of entering all the securities and initial prices.
McLeod said a more robust portfolio-tracking tool is in the works.
You'll be able to see the performance of individual securities and the entire portfolio, not only since inception but over selected time periods, and to compare your portfolio with a model portfolio or specific index.
Sounds good. But I have no idea when this good stuff is coming. So, I'm saying sayonara.
Chartered accountant Warren MacKenzie spent more than 20 years in the brokerage industry.
"I'd go through calculations to show clients how they were doing," he says. "Then, I'd ask the firms I worked with why they didn't do it.
"They always said it was a top priority and they would get to it right away. But it never happened. Then, I started to think they really didn't want to do it."
MacKenzie now runs Second Opinion Investment Services Inc., where he looks at your portfolio and tells you what's right or wrong.
As a fee-based adviser, he sells no products or services except his ability to analyze your asset mix and risk level in an objective way.
"I'm trying to establish myself as an advocate for the average guy," he says.
So, he has started a campaign, urging the Ontario Securities Commission to bring in compulsory performance reporting.
He wants investment dealers to provide the percentage change in value, over specific time periods, of all the funds an investor contributes to an account, and an appropriate benchmark against which the performance can be measured.
At the website ShowMetheReturn.ca, there's a petition you can sign and a rate of return calculator you can try.
The calculator, put together by MacKenzie's son, shows the internal return on a portfolio (known as the dollar-weighted return, as opposed to the time-weighted return).
About 15 other fee-based advisers have joined in this initiative.
ShowMetheReturn.ca provides links to their websites, so the advisers can raise their profiles while championing a good cause.
Why has the industry dragged its feet on this issue?
"The fees are very high on some portfolios I see," says MacKenzie. "Big firms would lose business if people could see they weren't meeting their benchmarks because of fees."
Andrew Teasdale, an investment consultant in
"Once brokers start reporting performance, they have to explain it. The industry knows this will open a can of worms."
Performance reporting has the potential to be a catalyst for change within the industry, he says. That's why it's feared.
Dalbar Inc., an investment consultant, did a survey last year that compared the statements of about a dozen full-service brokerage firms.
"Not one of them had any historical information, with either percentage rate of return for the portfolio or dollar amount," says Mark McDonald, a Dalbar spokesman in
"Brokers are happy with the status quo. Maybe this website is going to be the impetus for change."
CIBC Investor's Edge will improve its tools eventually. Other investors will vote with their feet, as I did.
But investment dealers may move a little faster if they see their clients signing petitions and lobbying the securities regulators for change.
You wouldn't drive a car without headlights or brakes. You wouldn't go on a diet without weighing yourself on a scale.
So, why would you let someone sell you investment advice and not provide any way to measure your progress?
Knowing where you're going and how you're doing is part of the service you pay for. So, let's make sure the industry tells us.
Clients deserve to know annual rate of return
By Rob Carrick, Globe & Mail,
A
To understand the point being raised by Warren MacKenzie of Second Opinion Investor Services, grab any account statement you've received from brokerages, financial planning firms or fund companies. Then, try to find your annualized rate of return.
In most cases, maybe almost all, you won't be able to find any such information. Some statements will show you the total percentage difference between the current price of an investment and the book value (purchase price plus any distributions in the case of mutual funds), while others highlight the change in value over the previous quarter, year or whatever.
This information is trivia, however. Only with an average annual rate of return can investors truly see if their results are sufficient to meet their financial planning objectives. "Of all the things that are important in investing, knowing where you're going has got to be right up there," Mr. MacKenzie said.
To that end, Mr. MacKenzie has created a website, Showmethereturn.ca, where investors can sign a petition asking the Ontario Securities Commission to require that brokerage firms and banks provide an annual rate of return to clients.
The OSC has toyed with this idea already. In a set of investor-friendly financial industry reform proposals issued a couple of years ago under the title of the Fair Dealing Model, the regulator suggested that performance reporting should be done on an annual basis and that returns be disclosed for the current year as well as from inception. It also recommended that, where possible, a client's returns be compared with relevant benchmarks.
The Fair Dealing Model proposals were handed over to a national group of regulators and industry types who are trying to turn them into workable rules.
Mr. MacKenzie said the recommendations for improved reporting of investment returns are still in the mix, but he's concerned that they may yet be squelched by an investment industry that clearly won't provide this level of disclosure without a push.
"I think that unless the public gets on to this, the performance reporting issue will be kind of shelved," he said.
Mr. MacKenzie specializes in providing second opinions about existing investment plans, and he works on a fee-only basis that involves a flat fee based on the work involved. For the petition and Showmethereturn.ca website, he has enlisted the support of other fee-only advisers who are collectively known as the Investor Awareness Project.
The fact that these advisers work on a fee-only basis is not incidental. Fee-only advisers don't receive compensation tied to the sale or management of investments, which means they're not hypersensitive to the idea of investors having the means to compare their returns against the costs they incur.
Mr. MacKenzie believes that financial companies don't already provide annual returns because of the potential for this information to cause clients to take their business elsewhere. Financial companies have a different take, of course.
According to Mr. MacKenzie, one investment firm said in submissions to the OSC on the Fair Dealing Model that providing annualized returns would promote short-term thinking by clients that would lead them to make rash decisions. Better, one supposes, to keep them ignorant and complacent.
Another objection raised by the investment industry has to do with limitations in their computer systems that can make such calculations difficult. As well, there is no definitive way to calculate annualized rates of return.
Mr. MacKenzie says providing annual returns isn't that complex a matter at all, and to prove it he's provided a calculator on his website that will provide an annualized rate of return.
Just type in a start and end date, the amount of money you started and ended with and any contributions or withdrawals you made over the period.
Where there is some difficulty for financial companies is in providing annualized return data going back far into the past. For that reason, Mr. MacKenzie said he'd be satisfied if companies offered this data from here on in.
The top argument for providing annual rate of return information has to do with basic financial planning. Along with your age, goals, risk tolerance, a key variable in any plan is the rate of return you expect to generate. If your actual results lag your expected return, you'll need to look at any one of several remedies that include contributing more.
CIBC ordered to pay couple $3 million
Paul Delean
MONTREAL -- In a ruling hailed by their lawyer as "a great victory for investors,'' a Superior Court judge has ordered CIBC World Markets to pay a retired Montreal couple more than $3 million, including an unprecedented $1.5 million in punitive damages.
Haroutioun and Alice Markarian sued CIBC after it seized $1.4 million from their accounts in 2001 to cover the trading losses of people they didn't know. They'd unknowingly guaranteed the accounts by signing documents misrepresented to them by their former CIBC Wood Gundy stockbroker, Harry Migirdic.
During the 25-day trial last year, CIBC claimed the guarantees obtained by Migirdic were valid and the Markarians were the agents of their own misfortune by signing them.
But Superior Court Judge Jean-Pierre Senecal would have none of it. In a sternly worded 150-page judgment, he said the Markarians had clearly been victims of organized fraud and the bank ignored ``reality, facts brought to its attention and common sense'' in pretending otherwise.
He called CIBC's conduct "reprehensible'' and said it never convincingly explained the motives for the actions it took.
Senecal said nobody would willingly put up all their assets at a brokerage to guarantee the accounts of people they don't know. "You'd have to be crazy,'' he wrote. "They (the Markarians) are not.''
The Markarians, he said, were credible, honest people, and the bank had no reason not to believe them when they said they knew nothing of Migirdic's actions.
The bank's own compliance department had itself missed numerous opportunities to detect Migirdic's misdeeds well before 2001, Senecal wrote.
"CIBC must assume responsibility for the fraud of which (the Markarians) were victims,'' he said. "It was responsible not only indirectly, but directly.''
Senecal said CIBC had "cruelly failed'' in its duty to protect its clients and control and supervise its employee. Migirdic, because of a history of regulatory breaches, should have been the subject of particularly close scrutiny, but that was not the case, he said.
He ordered CIBC to return the $1.4 million seized, with interest since June of 2001. He granted the Markarians an additional $1.5 million in punitive damages, which their lawyer Serge Letourneau said is to his knowledge the largest amount ever levied in punitive damages against a brokerage in
CIBC was also ordered to pay $50,000 to each of the Markarians for moral damages, $94,560 of their legal fees and all trial-related expert costs.
The judgment even included a clause ordering CIBC to turn over $1.5 million to the Markarians regardless of whether it appeals, because of their advanced ages.
© CanWest News Service 2006